As every pair we sell is carefully checked and verified as genuine before it ships, we do not offer refunds or exchanges for a change of mind.
Faulty or Incorrect Items
If your order arrives faulty, damaged, or is not what you ordered, please contact us via our Contact page within 14 days of delivery, including your order number and photos of the issue where possible. Where the fault is due to us, we will arrange a replacement or a full refund at no extra cost to you.
How Refunds Are Processed
Approved refunds are issued to your original payment method. Please allow up to 10 business days for the refund to appear, depending on your bank or card provider.
Contact Us
If you have any questions about this policy, please get in touch via our Contact page.